Terms of service

TERMS OF SERVICE

OVERVIEW 

This website is operated by BODIQ, a brand owned and managed by Level Go s.r.o. Throughout the site, the terms "we", "us" and "our" refer to BODIQ. BODIQ offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by these Terms of Service ("Terms"), including those additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site.

Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, then you may not access the website or use any services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you.

SECTION 1 – ONLINE STORE TERMS 

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence or that you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright and consumer laws in the EU).

SECTION 2 – GENERAL CONDITIONS 

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information), may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission by us.

SECTION 3 – INFORMATION ACCURACY 

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only. We reserve the right to modify the contents at any time, but we have no obligation to update any information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES 

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue the Service (or any part or content thereof) without notice at any time.

SECTION 5 – PRODUCTS OR SERVICES 

Certain products may be available exclusively online through the website and in limited quantities. All returns are subject to our Refund Policy. Product images are illustrative; we do not guarantee that your device's display of any color will be accurate.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

SECTION 6 – BILLING AND ACCOUNT INFORMATION 

We reserve the right to refuse any order placed with us. We may limit or cancel quantities purchased per person, per household, or per order. You agree to provide current, complete, and accurate purchase and account information for all purchases.

SECTION 7 – OPTIONAL TOOLS 

We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and without any warranties.

SECTION 8 – THIRD-PARTY LINKS 

Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and do not warrant and will not have any liability for third-party materials or websites.

SECTION 9 – USER COMMENTS AND SUBMISSIONS 

If you send certain specific submissions or creative ideas (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, and otherwise use in any medium any comments that you forward to us. You retain ownership of your content, but grant us a non-exclusive, royalty-free, perpetual license to use, display, and adapt it.

You agree that your comments will not violate any right of any third party, including copyright, trademark, or other personal or proprietary rights.

SECTION 10 – PERSONAL INFORMATION 

Your submission of personal information is governed by our Privacy Policy, which is fully compliant with the EU General Data Protection Regulation (GDPR). This includes your rights to access, rectify, delete, or restrict processing of your personal data. Full details are available in our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS 

We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice.

SECTION 12 – PROHIBITED USES 

You are prohibited from using the site or its content for any unlawful purpose or to violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances. We reserve the right to terminate your use of the Service for violating any prohibited uses.

SECTION 13 – WARRANTIES AND LIMITATION OF LIABILITY 

We do not guarantee that your use of our service will be uninterrupted, timely, or error-free. Products and services are provided "as is" and "as available," without any warranty, unless otherwise explicitly stated. Nothing in these Terms shall exclude or limit our liability beyond what is permitted under applicable EU consumer protection law.

SECTION 14 – INDEMNIFICATION 

You agree to indemnify, defend and hold harmless Level Go s.r.o. and our affiliates, from any claim or demand due to your breach of these Terms or your violation of any law or the rights of a third-party.

SECTION 15 – SEVERABILITY 

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed.

SECTION 16 – TERMINATION 

These Terms are effective unless and until terminated by either you or us. All obligations and liabilities incurred prior to the termination date shall survive the termination.

SECTION 17 – ENTIRE AGREEMENT 

These Terms and any policies or rules posted by us constitute the entire agreement between you and us and govern your use of the Service, superseding any prior agreements.

SECTION 18 – GOVERNING LAW & EU CONSUMER RIGHTS 

These Terms shall be governed by the laws of the Czech Republic and applicable European Union legislation. Nothing in these Terms shall affect your statutory rights under EU consumer protection law.

If you are a consumer in the EU, you may use the EU Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr

SECTION 19 – CHANGES TO TERMS OF SERVICE 

We reserve the right to update, change or replace any part of these Terms at our discretion. It is your responsibility to check our website periodically for changes.

SECTION 20 – CONTACT INFORMATION 

Questions about the Terms of Service should be sent to us at:

BODIQ Operated by Level Go s.r.o. Velká Hradební 2800/54 Ústí nad Labem-centrum, 400 01 Ústí nad Labem, Czech Republic.
Email: support@thebodiq.com